Operations Expert, Associate

Deutsche Bank

Jaipur, India
Not specified; not specified; comprehensive hospit...
Not specified (potentially hybrid or onsite based on location).
7+ years industry experience
German language communication skills
Concur expense system knowledge
Deutsche Bank is seeking an Operations Expert, Associate to provide Level 2 support for its Concur Expense System, primarily in German. The role involves managing customer inquiries, training, and ensuring timely service delivery while maintaining a risk-free environment

Job Summary

  • The role involves providing L2 support in German for DB's Concur Expense System and related operations.
  • Team members must ensure accurate, timely, and quality delivery of services within a risk-free controlled environment.
  • The company offers comprehensive benefits including 100% reimbursement for childcare assistance and sponsorship for industry certifications.

Matching Summary

Match Score: 85

Deutsche Bank is seeking an Operations Expert, Associate to provide Level 2 support for its Concur Expense System, primarily in German. The role involves managing customer inquiries, training, and ensuring timely service delivery while maintaining a risk-free environment.

Salary

Not specified; Not specified; Comprehensive Hospitalization Insurance, Accident and Term life Insurance, Childcare assistance

Skills & Requirements

Must-have

  • 7+ years industry experience
  • German language communication skills
  • Concur Expense System knowledge
  • Senior stakeholder management
  • Artificial intelligence experience

Nice-to-have

  • Credit card fraud analysis experience
  • Delinquency analysis background
  • Self-starter with initiative
  • Strong analytical skills
  • VIP support excellence

Key Requirements

  • 7+ years of Spend Analytics or Travel & Expense Management experience
  • 4+ years handling German queries
  • Expertise in MS Office tools (Excel, Word, PowerPoint)

Work Rights

Not specified

Tailored Resume

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