Lead the development and deployment of the Capability Development Roadmap to enhance customer experience for internal sales personnel and external customers
Job Summary
Lead the development and deployment of the Capability Development Roadmap to enhance customer experience for internal sales personnel and external customers.
Identify capability gaps through needs analysis and develop targeted learning interventions using blended learning and digital platforms like BODHi gurukul.
Drive organizational excellence by tracking learning effectiveness metrics and fostering a culture of continuous learning across North and East India.
Matching Summary
Lead the development and deployment of the Capability Development Roadmap to enhance customer experience for internal sales personnel and external customers.