Veterinary Care Coordinator Supervisor

Hayward Animal Clinic

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client experience
Front desk team performance
Daily operations
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
  • This role involves managing staff scheduling, ensuring efficient appointment flow, and partnering with leadership on hiring, onboarding, and training new team members.
  • Central Animal Hospital offers a newly renovated, state-of-the-art facility, a supportive leadership team, and real opportunities for leadership development and career advancement.

Matching Summary

The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • client experience
  • front desk team performance
  • daily operations
  • patient interaction
  • scheduling
  • appointment flow

Nice-to-have

  • mentoring others
  • building strong teams
  • compassionate leader
  • collaborative environment
  • team-first mindset

Key Requirements

  • 3+ years of customer service experience
  • 1-2 years of veterinary experience
  • 1-2 years of leadership or supervisory experience
  • High school diploma
  • Degree in veterinary or related field (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter