Concierge & Telephony Services Officer

42

Canberra, ACT, Australia
Fully remote
Proven customer service excellence
Administrative expertise delivery
Professional front-of-house standards
The role involves delivering exceptional customer experiences through integrated reception, concierge, and administrative support within a Government Agency client building

Job Summary

  • The role involves delivering exceptional customer experiences through integrated reception, concierge, and administrative support within a Government Agency client building.
  • Responsibilities include remote site support, room booking management, catering coordination, and AV equipment setup for video conferencing.
  • Candidates join an entrepreneurial, inclusive culture where like-minded people work together to achieve great things while developing their strengths.

Matching Summary

The role involves delivering exceptional customer experiences through integrated reception, concierge, and administrative support within a Government Agency client building.

Skills & Requirements

Must-have

  • Proven customer service excellence
  • Administrative expertise delivery
  • Professional front-of-house standards

Nice-to-have

  • Hospitality or hotel environment experience
  • Entrepreneurial inclusive culture fit
  • Varied experiences career growth

Key Requirements

  • Australian Citizenship is essential
  • Ability to obtain Agency PEP Clearance
  • Reception or hospitality background preferred

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter