Lead Servicenow Administrator

Focus Financial Partners

St. Louis, MO, United States
Hybrid (3 days onsite in st. louis, mo)
Servicenow certified system administrator csa
8+ years enterprise servicenow administration
Itsm and cmdb best practices expertise
Focus Financial Partners is seeking a Lead ServiceNow Administrator to oversee the ServiceNow platform and ensure its optimal performance, particularly in a regulated financial services environment. The ideal candidate should have extensive experience in ServiceNow administration, a strong customer-centric approach, and the ability to lead technical audits and manage integrations

Job Summary

  • The role serves as the primary technical lead to stabilize the ServiceNow platform during a period of transition and merger integration.
  • Candidates must possess deep expertise in managing core modules including ITSM, CMDB, ITAM, ITOM, and SecOps within a regulated financial environment.
  • This hybrid position requires working onsite in St. Louis three days per week while collaborating across technical and business teams.

Matching Summary

Match Score: 85

Focus Financial Partners is seeking a Lead ServiceNow Administrator to oversee the ServiceNow platform and ensure its optimal performance, particularly in a regulated financial services environment. The ideal candidate should have extensive experience in ServiceNow administration, a strong customer-centric approach, and the ability to lead technical audits and manage integrations.

Skills & Requirements

Must-have

  • ServiceNow Certified System Administrator CSA
  • 8+ years enterprise ServiceNow administration
  • ITSM and CMDB best practices expertise
  • Hybrid work model with onsite presence
  • Platform stability and upgrade management

Nice-to-have

  • CAD or CIS certifications preferred
  • Experience with mergers and acquisitions
  • Strong customer-centric mindset
  • Mentoring junior resources
  • Agile methodology collaboration

Key Requirements

  • ServiceNow Certified System Administrator (CSA) certification required
  • 8+ years of enterprise ServiceNow administration experience
  • Strong understanding of ITSM processes and best practices
  • Proven ability to manage complex integrations and security ACLs

Work Rights

Not specified

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