Membership Sales Desk Full Time

BJ's Wholesale Club

Clarence, NY, United States
Base: $16.75 - $20.52; bonus/equity: not specified...
Execute acquisition 365
Renew and upgrade memberships
Handle merchandise returns and exchanges
BJ’s Wholesale Club is powered by over 30,000 team members who help families save on what matters most, offering a purpose-driven environment with opportunities for growth

Job Summary

  • BJ’s Wholesale Club is powered by over 30,000 team members who help families save on what matters most, offering a purpose-driven environment with opportunities for growth.
  • Team members receive weekly pay, a free BJ's membership, generous paid time off, flexible health benefits, a 401(k) with company match, and an Employee Stock Purchase Plan.
  • This role involves executing membership acquisition and retention strategies, handling customer service inquiries, processing merchandise returns and exchanges, and providing superior member service while upholding club standards.

Matching Summary

BJ’s Wholesale Club is powered by over 30,000 team members who help families save on what matters most, offering a purpose-driven environment with opportunities for growth.

Salary

Base: $16.75 - $20.52; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Execute Acquisition 365
  • Renew and upgrade memberships
  • Handle merchandise returns and exchanges
  • Provide efficient member service
  • Adhere to club policies and procedures
  • Maintain friendly and positive attitude

Nice-to-have

  • Embrace inclusion and diversity
  • Work with speed and agility
  • Innovate and adapt quickly
  • Deliver service excellence
  • Resolve and deescalate concerns

Key Requirements

  • Prior front line/customer service experience preferred
  • Previous sales experience preferred
  • Results driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter