Outreach Care Specialist Lead - Carelon

Elevance Health

Clark County, Washington, US
Base: $27.27 to $40.91 ph; bonus/equity: incentive...
Hybrid
Hybrid work schedule with in-office days
Coordinate follow-up care plans
Assess member compliance with treatment
The Outreach Care Specialist Lead is responsible for ensuring appropriate member treatment plans are followed on the most complex cases and proactively identifying ways to improve member health and meet quality goals

Job Summary

  • The Outreach Care Specialist Lead is responsible for ensuring appropriate member treatment plans are followed on the most complex cases and proactively identifying ways to improve member health and meet quality goals.
  • Elevance Health offers a comprehensive benefits package including incentive and recognition programs, equity stock purchase, and 401(k) contributions, subject to eligibility requirements.
  • The role requires a hybrid work model with 1-2 days per week in-office to foster collaboration while supporting productivity and work-life balance.

Matching Summary

The Outreach Care Specialist Lead is responsible for ensuring appropriate member treatment plans are followed on the most complex cases and proactively identifying ways to improve member health and meet quality goals.

Salary

Base: $27.27 to $40.91 per hour; Bonus/Equity: Incentive and recognition programs, equity stock purchase; Benefits: Comprehensive benefits package including 401(k) match, medical, dental, vision

Skills & Requirements

Must-have

  • Hybrid work schedule with in-office days
  • Coordinate follow-up care plans
  • Assess member compliance with treatment
  • Identify barriers to plan compliance
  • Serve as a team lead
  • Prepare case and compliance reports

Nice-to-have

  • Bilingual candidates
  • Problem-solving and facilitation skills
  • Analytical and interpersonal communication skills
  • Experience in behavioral or mental health
  • Certified nurse or medical assistant
  • Participate in cross-functional teams

Key Requirements

  • High school diploma or equivalent
  • 5 years related experience or equivalent combination
  • Certified nurse assistant or certified medical assistant preferred
  • BS/BA degree in related field preferred
  • URAC professional competencies expected
  • Vaccination against COVID-19 and Influenza required
  • Must reside within reasonable commuting distance

Work Rights

Not specified

Tailored Resume

Cover Letter