Program Advisor

Brown University

Providence, Rhode Island, US
**
Bachelor's degree required
1-2 years customer service experience
Excellent oral communication skills
** Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs. The role involves providing outreach and advising to students and families about academic offerings and admissions processes, requiring strong communication and customer service skills. **

Job Summary

  • The Program Advisor serves as a consistent support bridge for over 6,000 high school and undergraduate students by providing timely and accurate information about programs.
  • Responsibilities include advising on application status, registration procedures, campus life, and implementing outreach communications plans developed with the Marketing team.
  • During the fall, advisors complete independent projects aligned with improving programming and operations across the Division under the guidance of the Assistant Director.

Matching Summary

Match Score: 75

** Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs. The role involves providing outreach and advising to students and families about academic offerings and admissions processes, requiring strong communication and customer service skills. **

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 1-2 years customer service experience
  • Excellent oral communication skills
  • Microsoft Office Suite proficiency
  • Google Apps for Education proficiency

Nice-to-have

  • Bilingual English language skills
  • CRM and student systems experience
  • Experience in academic environment
  • Basic technology troubleshooting ability
  • Ability to draft professional emails

Key Requirements

  • Bachelor's Degree
  • 1-2 years of experience
  • Successful background check completion

Work Rights

Not specified

Tailored Resume

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