Call Center Representative - Part-time Temporary (nc, Sc, In, Fl Virtual)

Duke Energy

Base: $17 ph; bonus/equity: not specified; benefit...
Fully remote
High school diploma or ged required
Reliable high-speed internet access
Quiet work environment required
Duke Energy is seeking a Part-time Temporary Call Center Representative to work remotely, providing customer support through phone, chat, and email. The ideal candidate should possess strong customer service skills and be available for a flexible schedule, with training conducted onsite for the first six weeks

Job Summary

  • This role offers a chance to make a difference in people's lives by assisting customers with payments and billing issues.
  • Candidates must complete a mandatory 30-45 minute recorded video interview via Microsoft Teams to proceed in the hiring process.
  • The position includes competitive pay of $17 per hour, a 401k plan, accrued sick leave, and all necessary equipment provided.

Matching Summary

Match Score: 85

Duke Energy is seeking a Part-time Temporary Call Center Representative to work remotely, providing customer support through phone, chat, and email. The ideal candidate should possess strong customer service skills and be available for a flexible schedule, with training conducted onsite for the first six weeks.

Salary

Base: $17 per hour; Bonus/Equity: Not specified; Benefits: 401k plan, accrued sick and family care leave, flexible schedule

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Reliable high-speed internet access
  • Quiet work environment required
  • Mandatory video interview on camera
  • First day onsite attendance required

Nice-to-have

  • Flexible schedule availability
  • Multi-tasking with multiple monitors
  • Previous call center experience
  • Professional customer service skills
  • Empathetic communication style

Key Requirements

  • High school diploma or GED at time of application
  • Minimum 12 hours per week commitment
  • Must live within reasonable commute of facility
  • Successful completion of 6-week training program

Work Rights

Not specified

Tailored Resume

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