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Epicurean Hotel is seeking a Front Office Supervisor in Atlanta, GA, to oversee daily front office operations, ensuring exemplary guest service and team management. The ideal candidate should have previous hospitality supervisory experience, strong communication skills, and a proven ability in guest relations.
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Job Summary
The Front Office Supervisor will be responsible for the day-to-day Front Office Operations including the staff of the Front Desk, Night Audit, Valets Operation, and PBX Operator.
Ensure the Front Desk Staff provides exemplary service to all hotel guests to deliver a memorable guest experience.
Assist in management, training, motivation, and coaching Front Desk staff to embody hotel culture and provide guests with highest level of service.
Matching Summary
Match Score: 75
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Epicurean Hotel is seeking a Front Office Supervisor in Atlanta, GA, to oversee daily front office operations, ensuring exemplary guest service and team management. The ideal candidate should have previous hospitality supervisory experience, strong communication skills, and a proven ability in guest relations.
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Skills & Requirements
Must-have
Front Desk Operations
Guest Service Excellence
Team Training and Motivation
Technology Proficiency
Nice-to-have
Enthusiastic and energetic personality
Strong sense of ownership
Ability to manage differing personalities
Key Requirements
Previous hospitality supervisory experience
Experience in hotel Front Desk positions
High school diploma, equivalent, or higher
Prior experience with coaching and training a team