Senior Director – Sales, Onboarding And Engagement

Ally

Charlotte, NC, USA
On-site
Sales funnel strategy
Customer onboarding processes
Customer engagement strategy
The Senior Director will lead the strategic direction and execution of Ally’s sales funnel, onboarding processes and outcomes and customer engagement strategy within the Consumer Bank

Job Summary

  • The Senior Director will lead the strategic direction and execution of Ally’s sales funnel, onboarding processes and outcomes and customer engagement strategy within the Consumer Bank.
  • This leader will be responsible for delivering customer growth through efficiency in the application and onboarding journeys and partner closely to optimize desired product acquisition and mix.
  • Ally’s efforts to maximize sales funnel efficiency while delivering a superior customer journey and experiences will be a primary driver of overall business results.

Matching Summary

The Senior Director will lead the strategic direction and execution of Ally’s sales funnel, onboarding processes and outcomes and customer engagement strategy within the Consumer Bank.

Skills & Requirements

Must-have

  • Sales funnel strategy
  • Customer onboarding processes
  • Customer engagement strategy
  • Product acquisition optimization
  • Superior customer journey

Nice-to-have

  • Cross-functional collaboration
  • Marketing and Technology partnership
  • Deepening customer relationships

Key Requirements

  • Minimum years of experience not specified
  • Education level not specified
  • Requires authorization to work in the US

Work Rights

Not specified

Tailored Resume

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