Retail Customer Service Specialist

DICK'S Sporting Goods

Tampa, FL, US
Not specified (assumed in-store).
Excellent customer experience delivery
Front-end operations and register coverage
Ability to lift 15 to 35 lbs items
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Tampa, FL, who will enhance customer experiences through exceptional service and product knowledge. The role involves direct customer interaction, supporting front-end operations, and upholding company standards while fostering an inclusive environment

Job Summary

  • The role focuses on creating an exceptional shopping experience by proactively approaching customers and providing in-depth product knowledge.
  • Team members are expected to serve as the primary customer service provider at the front end while supporting cashiers with complex transactions.
  • The position requires upholding company standards for safety, loss prevention, and merchandising presentation while fostering an inclusive environment.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Tampa, FL, who will enhance customer experiences through exceptional service and product knowledge. The role involves direct customer interaction, supporting front-end operations, and upholding company standards while fostering an inclusive environment.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Ability to lift 15 to 35 lbs items

Nice-to-have

  • Prior retail sales or cashier experience
  • Inclusive and diverse workforce mindset
  • Collaborative team player traits

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Physical ability to stand for extended periods
  • Ability to perform repetitive motions continuously

Work Rights

Not specified

Tailored Resume

Cover Letter