Therapy Support Consultant

Air Liquide Healthcare

Ormeau, Australia
Outbound phone calls
Troubleshoot issues
Patient retention
The Main Objective of this position is to deliver therapy support to patients receiving CPAP and other Sleep Therapies provided by Air Liquide Healthcare

Job Summary

  • The Main Objective of this position is to deliver therapy support to patients receiving CPAP and other Sleep Therapies provided by Air Liquide Healthcare.
  • This position reports to the Team leader - Therapy Support and is primarily involved in outbound phone calls.
  • Air Liquide is committed to building a diverse and inclusive workplace that embraces the diversity of its employees, customers, patients, and stakeholders.

Matching Summary

The Main Objective of this position is to deliver therapy support to patients receiving CPAP and other Sleep Therapies provided by Air Liquide Healthcare.

Skills & Requirements

Must-have

  • outbound phone calls
  • troubleshoot issues
  • patient retention
  • process sales and dispatch
  • record patient contact

Nice-to-have

  • strong reputation
  • interpersonal and communication skills
  • work autonomously
  • innovate by living our fundamentals

Key Requirements

  • At least 1 year sales or customer service experience
  • Telesales or call centre experience
  • Ability to read, analyse and interpret documents
  • Ability to solve practical problems
  • Excellent computer literacy

Work Rights

Not specified

Tailored Resume

Cover Letter