Not specified; not specified; comprehensive benefi...
**
4+ years technical service management experience
People leadership of field service engineers
Drive service business growth and revenue targets
**
The Regional Service Manager role at PPD (Thermo Fisher) UK involves leading a team of field service engineers, driving service business growth, and ensuring high-quality customer service across the Australia and New Zealand regions. The position requires strong leadership and business development skills, as well as a commitment to maintaining safety and compliance standards.
**
Job Summary
The role is a people leadership position focused on growing the service business while leading a team of field service engineers and partners.
The manager is accountable for developing service business across LED and TPP services, monitoring KPIs, and making decisions to enhance delivery.
Benefits include comprehensive health and wellbeing programs, flexible arrangements, generous leave policies, and paid volunteer time.
Matching Summary
Match Score: 75
**
The Regional Service Manager role at PPD (Thermo Fisher) UK involves leading a team of field service engineers, driving service business growth, and ensuring high-quality customer service across the Australia and New Zealand regions. The position requires strong leadership and business development skills, as well as a commitment to maintaining safety and compliance standards.
**
Salary
Not specified; Not specified; Comprehensive benefits including wellness programs, extra leave, and charitable giving
Skills & Requirements
Must-have
4+ years technical service management experience
People leadership of Field Service Engineers
Drive service business growth and revenue targets
Manage breakdown repairs and preventative maintenance
Customer relationship management and escalation handling
Nice-to-have
Experience in global matrix organization
Business insight of regional market trends
Ability to work autonomously with creative solutions
Resilience in long lead time sales cycles
Collaboration with cross-functional teams
Key Requirements
4+ years Technical Service management experience
Australian driving licence required
Ability to travel within Australia and New Zealand
Adherence to Australian Heavy Vehicle National Law