Technical Customer Service Planner Dutch

Solenis

Bucharest, Romania
Hybrid
Dutch and english fluency
Salesforce service cloud
Sap erp system
The Technical Customer Service Planner ensures smooth and effective service planning, scheduling, and coordination of field service operations at customer sites

Job Summary

  • The Technical Customer Service Planner ensures smooth and effective service planning, scheduling, and coordination of field service operations at customer sites.
  • Key responsibilities include planning and dispatching emergency and scheduled maintenance services using Salesforce Service Cloud and creating service orders in SAP.
  • Benefits include a hybrid working schedule, a LEED Platinum certified office in Bucharest, a benefit platform, life insurance, private medical care, holiday allowance, and bonuses.

Matching Summary

The Technical Customer Service Planner ensures smooth and effective service planning, scheduling, and coordination of field service operations at customer sites.

Skills & Requirements

Must-have

  • Dutch and English fluency
  • Salesforce Service Cloud
  • SAP ERP system
  • Service order creation
  • Field service scheduling

Nice-to-have

  • Customer-oriented mindset
  • Team collaboration skills
  • Adaptability to change
  • Problem-solving abilities

Key Requirements

  • Fluent in Dutch and English
  • Experience in technical service planning
  • Hands-on experience with SAP and Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter