Xfinity Retail - Store Manager (hermitage, Tn)

Comcast

Hermitage, TN, US
Customer experience management
Sales goal achievement
Operational controls
Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores

Job Summary

  • Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores.
  • Ensures a culture consistent with the expectations of the company by selecting the best talent and inspiring them daily with a focus on development, feedback/coaching, sales and service excellence, training and personal accountability.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores.

Skills & Requirements

Must-have

  • Customer experience management
  • Sales goal achievement
  • Operational controls
  • Team coaching and development
  • Inventory and cash management

Nice-to-have

  • Innovation and change leadership
  • Teamwork and collaboration
  • Continuous performance feedback
  • Net Promoter System (NPS) utilization

Key Requirements

  • 5-7 Years relevant work experience
  • Bachelor's Degree or equivalent experience
  • Ability to lift up to 25 pounds
  • Ability to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter