Account Services Representative (hybrid)

Stryker Corporation

Southern California, US
Base: $21.48-34.82 ph; bonus/equity: bonus eligibl...
Hybrid
Responsive customer service
Order entry and processing
Record-keeping and quality assurance
As an Account Services Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service

Job Summary

  • As an Account Services Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service.
  • In this position, you will provide phone and/or email support for inquiries from sales and healthcare professionals and answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders.
  • Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders.

Matching Summary

As an Account Services Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service.

Salary

Base: $21.48-34.82 per hour; Bonus/Equity: bonus eligible; Benefits: benefits

Skills & Requirements

Must-have

  • Responsive customer service
  • Order entry and processing
  • Record-keeping and quality assurance
  • Multichannel support system

Nice-to-have

  • Continuous improvement participation
  • Flexibility in changing situations
  • Understanding decision impact
  • Support beyond standard hours

Key Requirements

  • 2 years customer service or account management
  • High School diploma or GED
  • Located in Southern California

Work Rights

Not specified

Tailored Resume

Cover Letter