Supervisor De Recepção

Sofitel Brisbane Central

Sp, Brazil
5x2 onsite
Guest assistance and problem resolution
Processing check-ins and check-outs
Interdepartmental communication
The Sofitel Brisbane Central is seeking a Reception Supervisor to coordinate front desk operations, manage hotel occupancy, and ensure high service quality. The ideal candidate should possess leadership skills, hotel management software knowledge, and intermediate to advanced English proficiency

Job Summary

  • Coordinate team activities, provide guidance, prioritize tasks, and resolve operational issues with your supervisor.
  • Monitor hotel occupancy and room availability, guiding the reservations supervisor and making necessary corrections.
  • Greet and assist guests at the counter with reservations, confirmations, inquiries, and complaints.

Matching Summary

Match Score: 85

The Sofitel Brisbane Central is seeking a Reception Supervisor to coordinate front desk operations, manage hotel occupancy, and ensure high service quality. The ideal candidate should possess leadership skills, hotel management software knowledge, and intermediate to advanced English proficiency.

Skills & Requirements

Must-have

  • Guest assistance and problem resolution
  • Processing check-ins and check-outs
  • Interdepartmental communication
  • Managing critical guest situations
  • Supervising reception team activities

Nice-to-have

  • Continuous learning and growth
  • Embrace individuality and personality
  • Contribute to hospitality's future

Key Requirements

  • Higher education completed
  • Hotel management software knowledge
  • Intermediate to advanced English proficiency
  • Previous experience in the area desirable

Work Rights

Not specified

Tailored Resume

Cover Letter