Telecommunications Agent

Sofitel Brisbane Central

Phu Quoc, Vietnam
On-site
Excellent communication skills
Strong customer service mindset
Ability to remain calm in busy situations
Join a hotel that is a member of the Accor network, which brings together more than 45 brands and 5,500 hotels

Job Summary

  • Join a hotel that is a member of the Accor network, which brings together more than 45 brands and 5,500 hotels.
  • As the first point of contact for guests, you will ensure every call is handled professionally and efficiently.
  • You will play a key role in ensuring guests receive prompt assistance and that communication flows smoothly throughout the hotel.

Matching Summary

Join a hotel that is a member of the Accor network, which brings together more than 45 brands and 5,500 hotels.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Strong customer service mindset
  • Ability to remain calm in busy situations

Nice-to-have

  • Familiarity with hotel systems
  • Additional language skills
  • Experience in luxury hospitality

Key Requirements

  • Minimum 1 year experience in a similar role
  • Hospitality qualification or university degree preferred
  • Good knowledge of English

Work Rights

Not specified

Tailored Resume

Cover Letter