Associate Director, Servicenow Platform Engineering - Platform Management

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow platform administration
Devops practices
Integration methods
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products

Job Summary

  • Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • The Associate Director, ServiceNow Platform Engineering will be responsible for the Release Engineering, Operations, Testing services to be provided to ServiceNow Product Managers and their Stakeholders.
  • Develop and monitor KPIs and metrics to assess the health and performance of the platform and data, providing regular updates to leadership.

Matching Summary

Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

Skills & Requirements

Must-have

  • ServiceNow Platform Administration
  • DevOps practices
  • integration methods
  • operational best practices
  • platform architecture framework
  • governance policies and standards

Nice-to-have

  • operational maturity enhancement
  • integrations robustness
  • instance hardening
  • quality engineering discipline
  • CI/CD adoption
  • cross-functional collaboration

Key Requirements

  • Minimum 10 years relevant work experience
  • MSc or BSc Degree in relevant field or equivalent experience
  • At least 1 Certified Implementation Specialist certification across 3 areas
  • Proven ability to lead cross-functional teams
  • Experience with integration solutions

Work Rights

Not specified

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