Team Lead- Regulatory- Homeowner Advocacy

Summit Home Mortgage LLC

Fully remote
6+ years mortgage servicing experience
Experience in regulatory affairs
Experience in complaint handling
Summit Home Mortgage LLC is seeking a Team Lead for their Homeowner Advocacy department, aimed at managing homeowner-related issues and complaints. The ideal candidate should have extensive experience in mortgage servicing, regulatory affairs, and complaint handling, along with strong interpersonal and organizational skills

Job Summary

  • At Newrez, we are committed to investing in your growth and wellbeing.
  • The Team Lead will facilitate training and manage escalated homeowner issues.
  • We offer a comprehensive benefits package to support your career and personal life.

Matching Summary

Match Score: 85

Summit Home Mortgage LLC is seeking a Team Lead for their Homeowner Advocacy department, aimed at managing homeowner-related issues and complaints. The ideal candidate should have extensive experience in mortgage servicing, regulatory affairs, and complaint handling, along with strong interpersonal and organizational skills.

Skills & Requirements

Must-have

  • 6+ years Mortgage Servicing experience
  • Experience in Regulatory Affairs
  • Experience in complaint handling

Nice-to-have

  • Collaborative team spirit
  • Strong interpersonal skills
  • Commitment to excellence

Key Requirements

  • High school diploma or equivalent
  • At least 2 years demonstrated quality performance
  • Experience in late-stage mortgage collections

Work Rights

Not specified

Tailored Resume

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