Base: $39,930.00; bonus/equity: not specified; ben...
Federal, state, and university policies
Student information system
Phone etiquette
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone
Job Summary
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone.
This position will provide answers to callers by being familiar with federal, state, and university policies and regulations and by looking up student data in the integrated student information system.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone.
Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Federal, state, and university policies
Student information system
Phone etiquette
Word processing, email, spreadsheets
Database management programs
Nice-to-have
Team player
Detail-oriented
Harmonious working relationships
Key Requirements
Associate's degree
Bachelor's degree in business administration or related field