Hvac Truck Based Customer Resource Coord

Johnson Controls OpenBlue

Cedar Rapids, IA, USA
Base: $21.92 - $30.14ph; bonus/equity: not specifi...
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Customer call scheduling
Technician schedule management
Daily debriefing activities
** Johnson Controls OpenBlue is seeking an HVAC Truck Based Customer Resource Coordinator in Cedar Rapids, IA. The role involves managing customer service requests and technician schedules to ensure timely service delivery, while also providing a supportive work environment with comprehensive benefits. **

Job Summary

  • The mission is to reimagine the performance of buildings to serve people, places and the planet.
  • Responsibilities include receiving and scheduling customer calls for service, managing technician schedules, and debriefing technician activities daily.
  • The company offers competitive pay, paid time off, a comprehensive benefits package including 401K, medical, dental, and vision care, and extensive training opportunities.

Matching Summary

Match Score: 75

** Johnson Controls OpenBlue is seeking an HVAC Truck Based Customer Resource Coordinator in Cedar Rapids, IA. The role involves managing customer service requests and technician schedules to ensure timely service delivery, while also providing a supportive work environment with comprehensive benefits. **

Salary

Base: $21.92 - $30.14/hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer call scheduling
  • Technician schedule management
  • Daily debriefing activities
  • Customer inquiry resolution
  • NxGen system maintenance

Nice-to-have

  • Collaborative team environment
  • Focus on employee wellbeing
  • Continuous learning opportunities
  • Proactive problem solving

Key Requirements

  • High school diploma or equivalent
  • 2-5 years service industry experience
  • Independent work ability
  • Strong organizational skills
  • Attention to detail
  • Strong interpersonal skills
  • Ability to handle multiple projects
  • Prioritize work activities
  • Influence diverse teams

Work Rights

Not specified

Tailored Resume

Cover Letter