Guest Services Representative - Sanford Medical Center - Ft

Sanford Health

Fargo, United States of America
Base: $15.00 - $22.50; bonus/equity: not specified...
Outstanding front line customer service
Positive first and last impression
Problem resolution
Greets and assists patients, families and visitors in a courteous manner, providing information and assistance in accordance with guest services programs

Job Summary

  • Greets and assists patients, families and visitors in a courteous manner, providing information and assistance in accordance with guest services programs.
  • Possesses outstanding front line customer service, creating a positive first and last impression, and serves as a liaison to Sanford resources and associates.
  • Benefits include Health/Dental, matching 401K, Paid time off for this full-time benefited position.

Matching Summary

Greets and assists patients, families and visitors in a courteous manner, providing information and assistance in accordance with guest services programs.

Salary

Base: $15.00 - $22.50; Bonus/Equity: Not specified; Benefits: Health/Dental, matching 401K, Paid time off

Skills & Requirements

Must-have

  • outstanding front line customer service
  • positive first and last impression
  • problem resolution
  • effective communication skills
  • discretion and confidentiality

Nice-to-have

  • empathy
  • professionalism and tact
  • systems improvement advocacy
  • collaboration with associates

Key Requirements

  • High school diploma or equivalent preferred
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter