Base: not specified; bonus/equity: commission + bo...
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Administer the manufacturer warranty for qualifying vehicle repairs.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Salary
Base: Not specified; Bonus/Equity: Commission plus bonuses; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
Maintaining customer records
Basic mechanical understanding of automobile
Nice-to-have
Team player focused on customer service
Communicator and liaison between customer and technician