Technical Support Engineer

DigiCert Inc

United States
On-site
2+ years technical support experience
Knowledge of pki certificates
Working knowledge of rest api's
DigiCert Inc. is seeking a Technical Support Engineer to provide exceptional support for their DigiCert One platform. The ideal candidate will possess technical expertise in PKI certificates and strong communication skills to assist US-based customers

Job Summary

  • DigiCert is a global leader in intelligent trust protecting the digital world through security and privacy.
  • The Technical Support Engineer will provide support via phone and email to US-based customers on the DigiCert One platform.
  • The role requires collaborating with cross-functional teams to resolve issues and contributing to the company Knowledge Base.

Matching Summary

Match Score: 85

DigiCert Inc. is seeking a Technical Support Engineer to provide exceptional support for their DigiCert One platform. The ideal candidate will possess technical expertise in PKI certificates and strong communication skills to assist US-based customers.

Skills & Requirements

Must-have

  • 2+ years technical support experience
  • Knowledge of PKI certificates
  • Working knowledge of Rest API's

Nice-to-have

  • Excellent knowledge of Microsoft products
  • Industry related certificates like Security +
  • Strong problem-solving skills

Key Requirements

  • 2 year degree in IT or equivalent work experience
  • 2+ years of experience in technical support
  • Comfortable working daily on computer and phone

Work Rights

Not specified

Tailored Resume

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