Customer Tech Suppt Tech Iii

University of Rochester

Canandaigua, New York, United States of America
Hourly: $24.91 - $34.87; bonus/equity: not specifi...
Fully remote
Advanced pc and windows expertise
Mac computers and ios devices proficiency
24/7/365 shift flexibility required
The University of Rochester is defined by a deep commitment to Meliora - Ever Better, fostering an inclusive community where all can thrive

Job Summary

  • The University of Rochester is defined by a deep commitment to Meliora - Ever Better, fostering an inclusive community where all can thrive.
  • This role provides high-end level technical support related to complex maintenance and urgent IT problems requiring expert knowledge of nonstandard procedures.
  • The position requires leading the work of lower-level technicians while assisting with application and hardware project management during upgrades and relocations.

Matching Summary

The University of Rochester is defined by a deep commitment to Meliora - Ever Better, fostering an inclusive community where all can thrive.

Salary

Hourly: $24.91 - $34.87; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Advanced PC and Windows expertise
  • Mac computers and iOS devices proficiency
  • 24/7/365 shift flexibility required
  • Travel between work sites required
  • Strong customer service skills

Nice-to-have

  • Basic understanding of LAN/WAN technologies
  • Demonstrated project management abilities
  • Continuing education in desktop technologies

Key Requirements

  • High School diploma or equivalent
  • 3 years of relevant experience
  • Associate's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter