Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Health is seeking a Patient Service Representative for their busy clinic, responsible for providing high-quality patient service, scheduling appointments, and managing various administrative tasks. The ideal candidate should have customer service experience, preferably in healthcare, and strong communication skills, with a preference for Spanish speakers
Job Summary
The role involves providing efficient, high-quality service to patients through registration, scheduling, and answering inquiries about bills and tests.
Employees must be able to function in a high-volume, multiple-task environment while managing patient lifts up to 35 pounds.
Advocate Health offers comprehensive benefits including health insurance, retirement plans with employer match, and paid time off.
Matching Summary
Match Score: 75
Advocate Health is seeking a Patient Service Representative for their busy clinic, responsible for providing high-quality patient service, scheduling appointments, and managing various administrative tasks. The ideal candidate should have customer service experience, preferably in healthcare, and strong communication skills, with a preference for Spanish speakers.
Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement match
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
CRT/PC experience in customer service
Ability to work under stressful conditions
Nice-to-have
Spanish speaker preferred
Working knowledge of eClinicalWorks system
Strong communication skills
Problem-solving for referrals and billing
Multi-tasking in busy office environment
Key Requirements
High school diploma or equivalent required
One to two years related customer service experience
Experience handling difficult customers or patients