Front office and back-office functionality oversight
The role involves organizing and supervising physician practice secretaries and Medical Assistants to ensure excellent patient service and operational efficiency
Job Summary
The role involves organizing and supervising physician practice secretaries and Medical Assistants to ensure excellent patient service and operational efficiency.
Candidates must be proficient in hospital EMR systems and capable of performing both administrative tasks like typing and reporting and clinical duties such as obtaining vital signs.
This position requires managing daily operations, staffing schedules, and staff development programs while representing the department at various committees.
Matching Summary
The role involves organizing and supervising physician practice secretaries and Medical Assistants to ensure excellent patient service and operational efficiency.
Skills & Requirements
Must-have
5 years secretary or Medical Assistant experience
Proficient in hospital EMR system
Front office and back-office functionality oversight
Patient care and triage capabilities
Staff scheduling and training management
Nice-to-have
Strong customer service orientation
Experience with minor surgical assistance
Ability to work independently as a resource
Effective communication with physicians
Leadership in public relations committees
Key Requirements
Associate degree or equivalent required
Bachelor's degree with 2 years coursework considered
Graduation from accredited Medical Assistant or Nursing Program
5 years of secretary receptionist or Medical Assistant experience
Enrollment in nursing program within one year of hire if applicable