As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels
Job Summary
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels.
You translate and refine business requirements provided by Product Management for the development of products and contribute to defining the best solution roadmap for the product.
We are looking for the following knowledge and experience: An entrepreneur who combines client focus with delivery power.
Matching Summary
As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels.
Skills & Requirements
Must-have
Product Owner role within a squad
Agile Way of Working
Technical product development and delivery
End-to-end responsibility for solutions
Translate and refine business requirements
User acceptance testing execution
Nice-to-have
Entrepreneurial spirit
Curiosity and continuous learning
Analytical decision-making
Resilience and ambiguity navigation
Pro-active and creative thinking
Open and transparent communication
Key Requirements
8 years of working experience
Master's or bachelor's degree
Experience with Trade products
Experience with IT engineers
Excellent written and verbal English communication skills