Senior Engineer

Amex GBT

Bangalore, India
Not specified; not specified; flexible benefits ta...
8 years experience in okta support space
Okta certification required
3+ years customer support experience
Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.
  • The role requires taking end-to-end ownership of questions and issues, including initial troubleshooting, root cause identification, and resolution.
  • Employees enjoy flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.

Salary

Not specified; Not specified; Flexible benefits tailored to each country

Skills & Requirements

Must-have

  • 8 years experience in OKTA Support Space
  • Okta Certification required
  • 3+ years Customer Support experience
  • Experience supporting Identity Access Management
  • Experience supporting LDAP SSO SAML WS-Fed

Nice-to-have

  • Creative thinking beyond industry standards
  • Excellent analytical and organizational abilities
  • Ability to remain calm under pressure
  • Strong written and verbal communication skills

Key Requirements

  • Ø 8 Years of experience in OKTA Support Space
  • Ø Okta Certification is required
  • Ø 3+ years of experience in Customer Support
  • Support 24/7 in 3 shifts

Work Rights

Not specified

Tailored Resume

Cover Letter