NiCE is seeking a Social Media Manager to enhance its digital presence through strategic social media initiatives. The role involves managing content across various platforms, developing a global social media strategy, and promoting the company's AI-first narrative to engage a wide audience
Job Summary
This role sits at the intersection of storytelling, data-driven marketing, and social media strategy to grow NiCE's digital presence.
You will manage the global social editorial calendar across LinkedIn, X, YouTube, and emerging platforms while translating AI leadership into compelling content.
The position offers a high-visibility opportunity within the Global Brand & Content team to work closely with executive leadership and drive thought leadership visibility.
Matching Summary
Match Score: 85
NiCE is seeking a Social Media Manager to enhance its digital presence through strategic social media initiatives. The role involves managing content across various platforms, developing a global social media strategy, and promoting the company's AI-first narrative to engage a wide audience.
Skills & Requirements
Must-have
4+ years social media management experience
B2B technology or SaaS background
LinkedIn and major social platform expertise
Sprinklr Brandwatch Hootsuite tool proficiency
Editorial and storytelling skills
Data-driven performance analysis
Global marketing team collaboration
Nice-to-have
AI CX contact center marketing experience
Major event product launch support
Social analytics listening tools usage
Influencer or advocacy program familiarity
Basic video editing or motion content skills
Key Requirements
4+ years of experience in social media management
Experience in B2B technology or SaaS sectors
Proven track record growing engagement for enterprise brands