Front Office Manager

Fairmont Hotels & Resorts

Marrakesh, Morocco
On-site
2 years front office management experience
5 years hotel management experience
Fluent in french and english
Fairmont Hotels & Resorts is seeking a Front Office Manager for its property in Marrakesh, Morocco. The ideal candidate will have substantial hotel management experience, strong interpersonal skills, and proficiency in multiple languages, with a focus on delivering exceptional guest service

Job Summary

  • The role involves leading the reception, concierge, and guest relations departments while ensuring high service standards.
  • Candidates will maximize room revenue through participation in yield management meetings and implementing agreed strategies.
  • Employees benefit from exclusive perks including room upgrades, extended stays, and preferential rates at Fairmont & Raffles properties.

Matching Summary

Match Score: 85

Fairmont Hotels & Resorts is seeking a Front Office Manager for its property in Marrakesh, Morocco. The ideal candidate will have substantial hotel management experience, strong interpersonal skills, and proficiency in multiple languages, with a focus on delivering exceptional guest service.

Skills & Requirements

Must-have

  • 2 years Front Office management experience
  • 5 years hotel management experience
  • Fluent in French and English
  • Opera PMS system proficiency
  • Microsoft Windows application skills

Nice-to-have

  • Arabic language knowledge
  • Third language proficiency
  • Strong interpersonal skills
  • Problem-solving under pressure
  • Team collaboration abilities

Key Requirements

  • University degree in related discipline
  • Professional presentation required
  • Prior use of Opera PMS system
  • Minimum 2 years front office leadership
  • Minimum 5 years general hotel management

Work Rights

Not specified

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