The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, carrying out this responsibility following established business procedures and policies
Job Summary
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, carrying out this responsibility following established business procedures and policies.
This is a key position in the collections team that is part of the Order to Cash processing division, requiring one to understand various applications such as Salesforce, Akritiv and Oracle.
S&P Global provides everything you—and your career—need to thrive, including health and wellness, flexible downtime, continuous learning, and investment in your future.
Matching Summary
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable, carrying out this responsibility following established business procedures and policies.
Skills & Requirements
Must-have
Collections calls and communications
Enforcing payment policies
Customer service for refunds
Monitoring and maintaining accounts
Solving customer payment issues
Account reviews and reporting
Nice-to-have
Curiosity and shared belief
Spirit of discovery
Collaborate in close partnership
Equitable future focus
Key Requirements
Excellent verbal and written communication
Excellent problem solving skills
Commitment to excellent customer service
Able to work from 9 am to 6 pm
Strong attention to detail
Ability to prioritize and meet deadlines
Basic knowledge of MS Office Suite
Collections, Customer Service, or Billing experience