Medtronic is seeking a Principal IT Project Lead to oversee end-to-end service delivery for its IT portfolio in Nanakramguda, India. The role involves operational leadership, service management, and collaboration with managed service providers to ensure quality service delivery in alignment with Medtronic's standards
Job Summary
You will lead end-to-end service delivery for a defined IT portfolio, ensuring operations run Business as Usual (BAU) while managed service provider(s) deliver best-in-class operational services and quality.
Success in this role requires strong operational leadership, service management expertise, supplier governance, and the ability to balance operational excellence with strategic demand management.
Medtronic offers a competitive Salary and flexible Benefits Package, designed to support you at every career and life stage.
Matching Summary
Match Score: 85
Medtronic is seeking a Principal IT Project Lead to oversee end-to-end service delivery for its IT portfolio in Nanakramguda, India. The role involves operational leadership, service management, and collaboration with managed service providers to ensure quality service delivery in alignment with Medtronic's standards.
Skills & Requirements
Must-have
End-to-end service delivery
Managed service provider governance
ITSM frameworks
Service Level Management
Operational excellence
Nice-to-have
Global delivery environment
Continuous improvement initiatives
Cross-functional team collaboration
Key Requirements
8+ years of experience in IT service delivery
Bachelor's degree in Engineering, IT, or related field
Proven experience managing managed service providers