Quality & Service Officer - Avp

OCBC Bank

Ocbc Malaysia, Malaysia
Quality strategy development
Service level management
Process improvement methodologies
OCBC Bank is on a journey of transformation to become a future-ready learning organization

Job Summary

  • OCBC Bank is on a journey of transformation to become a future-ready learning organization.
  • The role involves developing a comprehensive quality strategy and managing service level agreements.
  • Employees enjoy competitive salaries and industry-leading learning opportunities.

Matching Summary

OCBC Bank is on a journey of transformation to become a future-ready learning organization.

Skills & Requirements

Must-have

  • Quality strategy development
  • Service level management
  • Process improvement methodologies

Nice-to-have

  • Strong service mindset
  • Proactive problem-solving
  • Collaboration with stakeholders

Key Requirements

  • Graduate in banking or finance
  • Lean Six Sigma certification preferred
  • Exceptional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter