Senior Deal Desk Specialist

Smartsheet

Bangalore, India
On-site
5+ years deal desk or sales support experience
Direct, channel, government, services, international sales knowledge
Experience with salesforce, cpq, netsuite, or similar crm/erp systems
The role serves as a trusted advisor to Global Sales Teams for deal structuring and expediting deal execution

Job Summary

  • The role serves as a trusted advisor to Global Sales Teams for deal structuring and expediting deal execution.
  • Candidates must collaborate with multiple teams including Sales, Finance, Legal, and Compliance to manage risk and maximize ACV.
  • This position requires working flexible hours on a rotating schedule to support EMEA and APAC Sales teams while maintaining a same-day response commitment.

Matching Summary

The role serves as a trusted advisor to Global Sales Teams for deal structuring and expediting deal execution.

Skills & Requirements

Must-have

  • 5+ years Deal Desk or Sales Support experience
  • Direct, Channel, Government, Services, International Sales knowledge
  • Experience with Salesforce, CPQ, Netsuite, or similar CRM/ERP systems
  • Understanding of billing, revenue recognition, and contract management
  • Ability to work rotating US East hours (6pm - 3 am)

Nice-to-have

  • Consulting on common deal patterns
  • Experience supporting Resellers
  • Excellent oral and written communication skills
  • Proven ability to affect organizational change
  • Track record of process improvement projects

Key Requirements

  • 5+ years relevant experience in SaaS company
  • Working knowledge of Salesforce, CPQ, and Netsuite
  • Availability for US East time zone coverage (6pm - 3 am)

Work Rights

Not specified

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