This role involves providing first-class IT support to both office-based and remote employees while managing the full lifecycle of IT equipment
Job Summary
This role involves providing first-class IT support to both office-based and remote employees while managing the full lifecycle of IT equipment.
The successful candidate will maintain network infrastructure including internet, intranet, and VoIP systems while ensuring quick resolution of hardware and software issues.
The company offers a generous benefits package including private health insurance, an uncapped 5% employer pension contribution, and paid volunteer leave days.
Matching Summary
This role involves providing first-class IT support to both office-based and remote employees while managing the full lifecycle of IT equipment.
Skills & Requirements
Must-have
First-class IT support for employees
Hardware and software troubleshooting
Network infrastructure maintenance
User access and permissions management
IT equipment lifecycle management
Nice-to-have
Salesforce administration experience
IoT and GPS hardware configuration
Positive can-do attitude
Strong interpersonal communication skills
Resourceful problem solver
Key Requirements
Experience in fast-paced IT support environment
Strong knowledge of hardware installation and maintenance
Ability to work independently with excellent time management