Senior Associate Service Operations Specialist

NTT DATA

Kyauktada Township, United Kingdom
Operational task management
Service level agreement compliance
Client escalation management
NTT DATA is renowned for its technical excellence and leading innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • The role involves assisting with the planning and monitoring of operational activities.
  • The company embraces diversity and inclusion, providing a place to grow and thrive.

Matching Summary

NTT DATA is renowned for its technical excellence and leading innovations.

Skills & Requirements

Must-have

  • Operational task management
  • Service level agreement compliance
  • Client escalation management

Nice-to-have

  • Team-oriented environment
  • Creative problem-solving
  • Customer service focus

Key Requirements

  • Bachelor’s degree in IT or Business Administration
  • Moderate experience in service delivery
  • ITIL foundation certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter