Customer Service Representative

Chathams Small Animal Hospital

North Chatham, NY, United States
$18 ph
On-site
Greet clients warmly
Answer multi-line phone system
Process payments and refunds
Chathams Small Animal Hospital is seeking a Customer Service Representative who is friendly, motivated, and passionate about pets. The role involves being the first point of contact for clients, managing appointments, and maintaining thorough patient records in a fast-paced environment

Job Summary

  • Customer Service Representatives are the heart of our practice, serving as the first point of contact for clients and ensuring a positive experience for pets and their people.
  • Responsibilities include greeting clients, managing a multi-line phone system, scheduling appointments, processing payments, updating patient records, and responding to emails.
  • The role offers $18 per hour, health and dental insurance, paid time off, 401(k) with company matching, and employee discounts for pets.

Matching Summary

Match Score: 75

Chathams Small Animal Hospital is seeking a Customer Service Representative who is friendly, motivated, and passionate about pets. The role involves being the first point of contact for clients, managing appointments, and maintaining thorough patient records in a fast-paced environment.

Salary

$18 per hour

Skills & Requirements

Must-have

  • Greet clients warmly
  • Answer multi-line phone system
  • Process payments and refunds
  • Maintain patient records
  • Respond to client emails
  • Work evening shifts

Nice-to-have

  • Passion for pets
  • Positive and friendly attitude
  • Team player
  • Supportive workplace culture

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter