Senior Customer Experience Consultant - Conversational Design

TTEC Digital

Austin, TX, United States
On-site
Conversational ui dialog design
Intelligent virtual assistant scripting
Ai personality development
TTEC Digital seeks an innovative Conversational UI Dialog Designer to shape the personality and flow of Intelligent Virtual Assistants

Job Summary

  • TTEC Digital seeks an innovative Conversational UI Dialog Designer to shape the personality and flow of Intelligent Virtual Assistants.
  • The role involves partnering with Conversational AI Engineers to script engaging, natural dialogs aligned with a desired IVA persona.
  • This is a 100% remote opportunity focused on ensuring customers receive a 'human' AI experience through exceptional interaction design.

Matching Summary

TTEC Digital seeks an innovative Conversational UI Dialog Designer to shape the personality and flow of Intelligent Virtual Assistants.

Skills & Requirements

Must-have

  • Conversational UI Dialog Design
  • Intelligent Virtual Assistant scripting
  • AI personality development
  • Natural language processing
  • Customer journey mapping

Nice-to-have

  • Creative problem solving skills
  • Engaging communication style
  • Collaborative team environment
  • Innovative design mindset

Key Requirements

  • Extensive language background
  • Experience with AI and IVAs
  • Ability to structure dialogs

Work Rights

Not specified

Tailored Resume

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