IT Support Engineer

ITCAN PTE. LIMITED

Singapore
Not specified
Manage engine plus itsm system experience
Active directory user administration
Microsoft office 365 user administration
ITCAN PTE. LIMITED is seeking an IT Support Engineer in Singapore to manage IT support tickets, maintain documentation, and assist users with hardware and software issues. The role requires effective communication with end users and basic knowledge of IT systems, including Active Directory and Microsoft Office 365

Job Summary

  • The role involves handling tickets via the Manage Engine Plus ITSM system while maintaining comprehensive systems documentation.
  • Candidates will provide technical support for desktops, laptops, and AV systems in boardrooms both remotely and physically.
  • Responsibilities include basic administration of Active Directory and Microsoft Office 365 alongside troubleshooting external security applications.

Matching Summary

Match Score: 75

ITCAN PTE. LIMITED is seeking an IT Support Engineer in Singapore to manage IT support tickets, maintain documentation, and assist users with hardware and software issues. The role requires effective communication with end users and basic knowledge of IT systems, including Active Directory and Microsoft Office 365.

Skills & Requirements

Must-have

  • Manage Engine Plus ITSM system experience
  • Active Directory user administration
  • Microsoft Office 365 user administration
  • Desktop laptop hardware software support
  • AV systems troubleshooting in meeting rooms
  • Crowdstrike Intune BitLocker OneDrive knowledge

Nice-to-have

  • Positive mindset and good learning attitude
  • Clear communication with end users
  • DELL portal procurement experience
  • Mobile device support for corporate apps

Work Rights

Not specified

Tailored Resume

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