Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
Job Summary
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
Accountable for the end-users and the site safety, as well as the safe working environment and carrying out operations according to maintenance and safety instructions.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
Skills & Requirements
Must-have
Customer relationship management
Accurate real time back reporting
Equipment safety and performance
On-site communication
Service operations execution
Safe working environment
Nice-to-have
Ambassador attitude
Innovative and collaborative working culture
Employee engagement focus
Sustainability integral part of culture
Ethical business practices
Key Requirements
Familiar with all aspects of lift and associated technology