Professional Services Lead – Merchant Solutions

Absa Group

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6-10 years professional services experience
Complex merchant solution delivery
Payments and fintech domain expertise
** Absa Group is seeking a Professional Services Lead for Merchant Solutions, responsible for the design, delivery, and implementation of complex merchant solutions. The role emphasizes a hands-on approach, requiring deep solution expertise and strong execution discipline to bridge the gap between merchant clients and various internal teams. **

Job Summary

  • The role serves as a critical hands-on player-coach bridging merchant clients with sales, product, technology, and operations teams.
  • Candidates will lead end-to-end delivery of bespoke merchant solutions ranging from pre-sales support through implementation and stabilization.
  • Absa Group offers a career path within a proudly African group with over 100 years of history and regional international expertise.

Matching Summary

Match Score: 75

** Absa Group is seeking a Professional Services Lead for Merchant Solutions, responsible for the design, delivery, and implementation of complex merchant solutions. The role emphasizes a hands-on approach, requiring deep solution expertise and strong execution discipline to bridge the gap between merchant clients and various internal teams. **

Skills & Requirements

Must-have

  • 6-10 years professional services experience
  • Complex merchant solution delivery
  • Payments and fintech domain expertise
  • POS and e-commerce integration skills
  • API-based platform implementations
  • Pre-sales support and deal structuring

Nice-to-have

  • Strong stakeholder relationship management
  • Experience in regulated banking environments
  • Proactive risk identification capabilities
  • Post-implementation optimization focus
  • Cross-functional team collaboration

Key Requirements

  • Bachelor's Degree in Information Technology
  • 6-10+ years in professional services or technical consulting
  • Proven experience with complex enterprise merchant clients
  • Exposure to payments, fintech, or transaction banking

Work Rights

Preference given to designated groups per Employment Equity Act

Tailored Resume

Cover Letter