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Absa Group is seeking a Professional Services Lead for Merchant Solutions, responsible for the design, delivery, and implementation of complex merchant solutions. The role emphasizes a hands-on approach, requiring deep solution expertise and strong execution discipline to bridge the gap between merchant clients and various internal teams.
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Job Summary
The role serves as a critical hands-on player-coach bridging merchant clients with sales, product, technology, and operations teams.
Candidates will lead end-to-end delivery of bespoke merchant solutions ranging from pre-sales support through implementation and stabilization.
Absa Group offers a career path within a proudly African group with over 100 years of history and regional international expertise.
Matching Summary
Match Score: 75
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Absa Group is seeking a Professional Services Lead for Merchant Solutions, responsible for the design, delivery, and implementation of complex merchant solutions. The role emphasizes a hands-on approach, requiring deep solution expertise and strong execution discipline to bridge the gap between merchant clients and various internal teams.
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Skills & Requirements
Must-have
6-10 years professional services experience
Complex merchant solution delivery
Payments and fintech domain expertise
POS and e-commerce integration skills
API-based platform implementations
Pre-sales support and deal structuring
Nice-to-have
Strong stakeholder relationship management
Experience in regulated banking environments
Proactive risk identification capabilities
Post-implementation optimization focus
Cross-functional team collaboration
Key Requirements
Bachelor's Degree in Information Technology
6-10+ years in professional services or technical consulting
Proven experience with complex enterprise merchant clients
Exposure to payments, fintech, or transaction banking
Work Rights
Preference given to designated groups per Employment Equity Act