Team Lead (healthcare)

CSA Group

Yokohama, Japan
On-site
Manage service delivery output
Monitor productivity and quality
Employee management and development
CSA Group is seeking a Team Lead in Yokohama, Japan, to manage the certification and testing services for assigned product groups, ensuring high-quality service delivery. The ideal candidate will have leadership experience in operations management within the healthcare sector, with a focus on employee development and customer satisfaction

Job Summary

  • At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place.
  • Manages day-to-day operation and delivery of certification and testing services in the assigned product group.
  • Responsible to ensure the high quality and safe delivery of certification and testing services within the product group.

Matching Summary

Match Score: 85

CSA Group is seeking a Team Lead in Yokohama, Japan, to manage the certification and testing services for assigned product groups, ensuring high-quality service delivery. The ideal candidate will have leadership experience in operations management within the healthcare sector, with a focus on employee development and customer satisfaction.

Skills & Requirements

Must-have

  • Manage service delivery output
  • Monitor productivity and quality
  • Employee management and development
  • Develop business plans and budgets
  • Resolve customer issues
  • Ensure service quality and safety
  • Manage certification projects

Nice-to-have

  • Commitment to service delivery quality
  • Promote safety and compliance
  • Cultivate good working relationships

Key Requirements

  • Years of experience in management
  • Experience in certification and testing services
  • Knowledge of national/international standards
  • Ability to make technical decisions

Work Rights

Not specified

Tailored Resume

Cover Letter