Customer Service Representative

PLS

Dorchester, MA, United States
Base: $15—$17 usd; bonus/equity: not specified; be...
On-site
Superior customer service
Cash handling
Point-of-sale system
PLS is seeking a Customer Service Representative to join their team in Dorchester, MA. The ideal candidate will provide exceptional customer service, educate clients about financial products, and maintain compliance with regulatory standards

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative to join their team in Dorchester, MA. The ideal candidate will provide exceptional customer service, educate clients about financial products, and maintain compliance with regulatory standards.

Salary

Base: $15—$17 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • cash handling
  • point-of-sale system
  • customer complaint resolution

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • integrity and trust

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter