**
Cleveland Clinic Health System is seeking an Appointment Center Patient Service Specialist IV to join their Beachwood, US team. The role focuses on delivering exceptional customer service by assisting patients in scheduling appointments and addressing their concerns, while also providing a rewarding career opportunity within a highly respected healthcare organization.
**
Job Summary
At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Appointment Center Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Matching Summary
Match Score: 75
**
Cleveland Clinic Health System is seeking an Appointment Center Patient Service Specialist IV to join their Beachwood, US team. The role focuses on delivering exceptional customer service by assisting patients in scheduling appointments and addressing their concerns, while also providing a rewarding career opportunity within a highly respected healthcare organization.
**
Skills & Requirements
Must-have
Exceptional customer service
Interpersonal skills
Schedule appointments
Process outbound calls
Resolve patient concerns
Nice-to-have
Passionate caregivers
Transforming patient experience
Making positive impacts
Key Requirements
High school diploma or GED
Three years of experience with Cleveland Clinic EPIC
Three years of relevant technical call center experience