The Cargo Operations Manager ensures that Service Levels Agreements (SLA) and Key Performance Indicators (KPI) are met, analyzes operations to establish efficient processes, and ensures that compliance with all Governmental requirements are met
Job Summary
The Cargo Operations Manager ensures that Service Levels Agreements (SLA) and Key Performance Indicators (KPI) are met, analyzes operations to establish efficient processes, and ensures that compliance with all Governmental requirements are met.
Responsibilities include managing, directing, coordinating, and controlling all aspects of a cargo operation through subordinate personnel, as well as meeting and maintaining communication with customers.
Alliance Ground International is committed to providing the highest level of quality service and continuing its track record of outstanding safety, seeking the best in the industry to join their growing team.
Matching Summary
The Cargo Operations Manager ensures that Service Levels Agreements (SLA) and Key Performance Indicators (KPI) are met, analyzes operations to establish efficient processes, and ensures that compliance with all Governmental requirements are met.
Skills & Requirements
Must-have
Manage and direct cargo operations
Ensure Service Level Agreements (SLA) are met
Analyze operations for efficient processes
Maintain compliance with governmental requirements
Communicate effectively with customers
Handle stress in a fast-paced environment
Nice-to-have
Mentoring and coaching subordinates
Participate in training and hiring
Provide monthly performance reports
Assist with monthly billing procedures
Key Requirements
Two to four years of experience in Airport Operations Management
Valid US driver’s license
Successful completion of required airport badging process