Experience in international financial institutions
Knowledge of stocks options futures currencies bonds funds
The role involves resolving complex customer service issues related to trading, margins, and global market products efficiently
Job Summary
The role involves resolving complex customer service issues related to trading, margins, and global market products efficiently.
Interactive Brokers is a technology-driven financial services company recognized as the #1 online broker by Barron's for six consecutive years.
The position offers a hybrid work model with three days in the office and two days remote, along with comprehensive benefits including 100% premium coverage.
Matching Summary
The role involves resolving complex customer service issues related to trading, margins, and global market products efficiently.
Salary
Competitive compensation system; Company RRSP contributions; Stock purchase incentive plan
Skills & Requirements
Must-have
Bilingual French and English proficiency
Experience in international financial institutions
Knowledge of stocks options futures currencies bonds funds
Understanding of margin structures and commission fees
Ability to analyze transactions and execution issues
Nice-to-have
Analytical and critical thinking skills
Initiative and ability to work independently
Comfort with new technologies and software
Collaborative mindset across departments
Professional attitude in high-stress environments
Key Requirements
Bachelor's degree or higher required
Minimum two years experience in international financial institution
Fluency in both oral and written English and French
Practical knowledge of stock exchange operations and regulations