Nike is seeking a Lead for Service & Selling at their Unite store in Toki, focusing on delivering exceptional customer experiences and supporting staff development. The ideal candidate should have a passion for the Nike brand and sports, along with experience in retail leadership
Job Summary
The Service & Selling Lead is a departmental specialist responsible for delivering the highest experience to all customers visiting the store and supporting store management.
Contribute to customer satisfaction and KPI improvement by exceeding expectations through customer service, while maximizing the value of the Nike brand.
Utilize various Nike training and programs to improve the entire team's skills and continuously enhance service quality.
Matching Summary
Match Score: 85
Nike is seeking a Lead for Service & Selling at their Unite store in Toki, focusing on delivering exceptional customer experiences and supporting staff development. The ideal candidate should have a passion for the Nike brand and sports, along with experience in retail leadership.
Skills & Requirements
Must-have
Customer experience excellence
Sales and training management
Brand value maximization
Team skill development
Store operations execution
Nice-to-have
Leadership and passion for sports
Inspiring customer interactions
Adaptability to fashion trends
Key Requirements
Passion for Nike brand and sports
Retail sales and team leadership experience
Retail and apparel knowledge
Leadership and execution ability
Problem-solving and decision-making skills
Strong communication and relationship-building skills
Ability to balance customer satisfaction and sales growth